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Problem Note 55845: When edited, a large comment is truncated in SAS® Enterprise Case Management

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SAS Enterprise Case Management displays a Show More link for a large comment that enables you to view the complete comment. When you edit a comment that contains the Show More link, the system might truncate the comment text. When the problem occurs, you cannot edit the complete comment, and clicking Update saves the truncated comment.

To work around the problem, click Show More to display the complete comment before editing it.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementSolaris for x646.1_M19.4 TS1M0
Linux for x646.1_M19.4 TS1M0
HP-UX IPF6.1_M19.4 TS1M0
64-bit Enabled Solaris6.1_M19.4 TS1M0
64-bit Enabled AIX6.1_M19.4 TS1M0
Microsoft® Windows® for x646.1_M19.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.