When logging on to SAS Digital Marketing Studio, you might receive an "unmarshalling" error message and be unable to log on successfully. The following error might be displayed to you and the sdm_studio.log file might also show this error message:

error unmarshalling return; nested exception is:
java.io.InvalidClassException: com.sas.email.rmi.BulkEmailSocketFactory; class
invalid for deserialization.

When logging on to SAS Customer Intelligence Studio, you might receive a "no object in table" error message and be unable to log on successfully. The SASCustIntelStudio.log file might show the following error message:

2015-01-07 08:58:06,948 ERROR [tomcat-http--45] [28492dc103780ed0:5b307272:14ac1e609d3:-173c] [rdt0034] om.sas.email.service.FlexBaseServiceImpl - Exception while connecting to SDM Server server.unx.sas.com
java.rmi.NoSuchObjectException: no such object in table
	at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:287)

A possible workaround is to restart the SAS Digital Marketing Server.

To obtain a fix for this issue, contact SAS Technical Support.

Operating System and Release Information

A fix for this issue for SAS Digital Marketing 6.3 is available at: