Problem Note 55170: SAS® Anti-Money Laundering displays the error "Failed to request data from" on the Customer Alert Details window
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The Customer Alert Details window in SAS Anti-Money Laundering might contain a field for the customer's date of birth. When this field does not contain a value, the system displays the following error instead of the expected page contents:
Failed to request data from
http://site:port/SASComplianceSolutionsMid/rest/alerts/alert#.table
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering | Solaris for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 |
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Linux for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| HP-UX IPF | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
A fix for this issue for SAS Compliance Solutions 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/S63.html#55170A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/S61.html#55170A fix for this issue for SAS Anti-Money Laundering 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P31.html#55170A fix for this issue for SAS Anti-Money Laundering 6.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R25.html#55170| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-02-10 12:58:42 |
| Date Created: | 2015-02-08 11:04:48 |