Problem Note 55103: SAS® Marketing Automation campaign group optimization fails when its preferred scenario results in a zero offer
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When using SAS® Marketing Optimization to optimize a SAS Marketing Automation campaign group, you might encounter the following error message in SAS® Customer Intelligence Studio:
Optimization failed due to the following: The Campaign Group failed to Optimize
This issue occurs when the preferred scenario associated with the campaign group results in a zero offer.
The software cannot handle an empty promoted solutions table that was created by a zero-offer preferred scenario.
There is no workaround for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 5.41 | 6.5 | 9.4 TS1M3 | |
| Microsoft Windows 8 Enterprise 32-bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro 32-bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro 32-bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 R2 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Datacenter | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Std | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Std | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise 32 bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium 32 bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional 32 bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate 32 bit | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled AIX | 5.41 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled HP-UX | 5.41 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 5.41 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 5.41 | 6.5 | 9.4 TS1M3 | |||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-02-06 14:27:13 |
| Date Created: | 2015-01-29 16:27:23 |