Problem Note 55029: The Action Items panel in SAS® Enterprise Case Management might display an activity without a Task Transition status
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When you edit a case in SAS Enterprise Case Management, you can update the task status for the case on the Action Items panel. The Action Items panel should display only tasks that require action by a user. However, the panel might also incorrectly display workflow activities and decision gateways that do not require user action. You cannot choose a task status for these entries.
There is no workaround for this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 |
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| HP-UX IPF | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Linux for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Solaris for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/S61.html#55029A fix for this issue for SAS Enterprise Case Management 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U09.html#55029A fix for this issue for SAS Enterprise Case Management 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R66.html#55029| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-02-11 10:43:07 |
| Date Created: | 2015-01-20 11:08:11 |