Problem Note 55017: A global search in SAS® Enterprise Case Management might not display the most recent case status
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You can use the global search capability in SAS Enterprise Case Management to search multiple sources for information about a case. The search results should show the current case status. Instead, after you make changes to a case, the global search results might show the previous case status without the changes.
There is no workaround for this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Solaris for x64 | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 |
| Linux for x64 | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| HP-UX IPF | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/S61.html#55017A fix for this issue for SAS Enterprise Case Management 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U09.html#55017| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-02-06 11:04:47 |
| Date Created: | 2015-01-19 10:28:41 |