55980 - SAS® Enterprise Case Management displays a system error when you unlock an alert

Problem Note 55980: SAS® Enterprise Case Management displays a system error when you unlock an alert

When you unlock an alert that has already been unlocked by another user, SAS Enterprise Case Management might display the following error message:

An error has occurred in the system, and the administrator of the application has been notified.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Enterprise Case Management	Microsoft® Windows® for x64	6.1_M1	6.3_M1	9.4 TS1M0	9.4 TS1M3
		64-bit Enabled Solaris	6.1_M1	6.3_M1	9.4 TS1M0	9.4 TS1M3
		64-bit Enabled AIX	6.1_M1	6.3_M1	9.4 TS1M0	9.4 TS1M3
		HP-UX IPF	6.1_M1	6.3_M1	9.4 TS1M0	9.4 TS1M3
		Solaris for x64	6.1_M1	6.3_M1	9.4 TS1M0	9.4 TS1M3
		Linux for x64	6.1_M1	6.3_M1	9.4 TS1M0	9.4 TS1M3

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Enterprise Case Management 6.1_M1 is available at:

Type:	Problem Note
Priority:	medium

Date Modified:	2018-01-16 11:35:53
Date Created:	2015-06-11 13:47:47