Problem Note 55886: SAS® Studio times out in two or three hours regardless of the preference setting
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SAS Studio does not honor a time-out preference setting above two or three hours, depending on your edition of SAS Studio.
For SAS Studio Basic and SAS Studio Mid-Tier (the enterprise edition), the session times out in two hours if the setting is greater than two hours.
For SAS Studio Single-User, the session times out in three hours if the setting is greater than three hours.
For a related issue, see SAS Note 55885: "SAS® Studio might time out while a submitted program is running."
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio | Microsoft® Windows® for x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Studio - Single User 3.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U27.html#55886A fix for this issue for SAS Studio 3.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U22.html#55886| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-05-29 09:34:51 |
| Date Created: | 2015-05-27 18:25:45 |