Problem Note 55759: You are unable to view or to create task list entries for a case in SAS® Anti-Money Laundering
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When you do not have the capability to create a case, you cannot view or create a task list on the My Cases page or in the Case Details window.
To work around this issue, complete the following steps:
- Enable Create Cases capability in SAS® Management Console.
- Run the aml_omr_sync_users.sas program to synchronize the metadata between SAS Management Console and SAS Anti-Money Laundering.
Note: See the "Synchronizing the Users and Groups with the SAS Anti-Money Laundering Application" section of the SAS Anti-Money Laundering 5.1: Installation, Configuration, and Administration Guide for more information about this procedure.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering | Microsoft® Windows® for x64 | 5.1 | 5.2 | 9.3 TS1M0 | |
| Microsoft Windows 8 Enterprise 32-bit | 5.1 | |||||
| Microsoft Windows 8 Enterprise x64 | 5.1 | |||||
| Microsoft Windows 8 Pro 32-bit | 5.1 | |||||
| Microsoft Windows 8 Pro x64 | 5.1 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.1 | |||||
| Microsoft Windows 8.1 Enterprise x64 | 5.1 | |||||
| Microsoft Windows 8.1 Pro | 5.1 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 5.1 | |||||
| Microsoft Windows 95/98 | 5.1 | |||||
| Microsoft Windows 2000 Advanced Server | 5.1 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | |||||
| Microsoft Windows 2000 Server | 5.1 | |||||
| Microsoft Windows 2000 Professional | 5.1 | |||||
| Microsoft Windows NT Workstation | 5.1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2003 for x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2008 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2008 R2 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2008 for x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Microsoft Windows Server 2012 Datacenter | 5.1 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 5.1 | |||||
| Microsoft Windows Server 2012 R2 Std | 5.1 | |||||
| Microsoft Windows Server 2012 Std | 5.1 | |||||
| Microsoft Windows XP Professional | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Enterprise 32 bit | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Enterprise x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Home Premium 32 bit | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Home Premium x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Professional 32 bit | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Professional x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Ultimate 32 bit | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows 7 Ultimate x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows Millennium Edition (Me) | 5.1 | |||||
| Windows Vista | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Windows Vista for x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| 64-bit Enabled AIX | 5.1 | 5.2 | 9.3 TS1M0 | |||
| 64-bit Enabled Solaris | 5.1 | 5.2 | 9.3 TS1M0 | |||
| HP-UX IPF | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Linux for x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
| Solaris for x64 | 5.1 | 5.2 | 9.3 TS1M0 | |||
A fix for this issue for SAS Anti-Money Laundering 5.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J74.html#55759A fix for this issue for SAS Anti-Money Laundering 5.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R26.html#55759| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2015-12-10 13:01:48 |
| Date Created: | 2015-05-08 15:38:32 |