Usage Note 55668: A failure occurs when you run the SAS® Customer Intelligence migration utility with the "-useraction ContentCheck" command
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When you migrate from an earlier release of SAS Customer Intelligence, you are supposed to run the SAS Customer Intelligence migration utility with the -useraction ContentCheck command. When you do run the utility with this command, the content check might fail with the following error:
SAS® Marketing Automation version 5.4:
ERROR 2015-04-20 13:27:03: ERROR:Exception: null
ERROR 2015-04-20 13:27:03: ERROR:java.lang.IllegalStateException
at com.sas.analytics.crm.util.client.ContentCheck.createSessionForPath(ContentCheck.java:1515)
at com.sas.analytics.crm.util.client.ContentCheck.getBCForPath(ContentCheck.java:1335)
at com.sas.analytics.crm.util.client.ContentCheck.getBCNameForPath(ContentCheck.java:1366)
at com.sas.analytics.crm.util.client.ContentCheck.execute(ContentCheck.java:313)
at com.sas.analytics.crm.util.client.Utilities.(Utilities.java:165)
at com.sas.analytics.crm.util.client.Utilities.main(Utilities.java:84)
SAS® Marketing Automation version 5.41:
ERROR 2014-02-06 14:05:38: ERROR:The requested object no longer exists. ERROR 2014-02-06 14:05:38: ERROR:com.sas.analytics.crm.error.client.UserException at com.sas.analytics.crm.flow.ejb.FlowBean.getFlowStateID(FlowBean.java:3933) at com.sas.analytics.crm.flow.ejb.FlowBean.createAndAddFlowState(FlowBean.java:4074) at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:425) at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:353) at sun.reflect.GeneratedMethodAccessor1425.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597)
To resolve this problem:
- Add the DEBUG option to the command line, as shown below:
sasciutils_console -userid sasadm@saspw -password [pass] -useraction ContentCheck -metaserver [metaserver] -metaport 8561 –debugThis command generates the following output:
<Server> <TransformationActivity Id="A588LTJ7.C50000DN" IsActive="1" IsUserDefined="0" MetadataCreated="19Nov2014:07:44:16" MetadataUpdated="19Nov2014:07:44:16" Name="campaign-name" PublicType="CICampaign" TransformRole="CICampaign" UsageVersion="1000000"> </Server>In this output, campaign-name specifies the name of your campaign.
- Verify that your campaign still exists in SAS® Customer Intelligence Studio and in the folder structure of SAS® Management Console.
- If you cannot find the campaign, use the METABROWSE procedure to delete the orphaned campaign.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft Windows 95/98 | ||
| Microsoft Windows 8.1 Pro 32-bit | ||||
| Microsoft Windows 8.1 Pro | ||||
| Microsoft Windows 8.1 Enterprise x64 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | ||||
| Microsoft Windows 8 Pro x64 | ||||
| Microsoft Windows 8 Pro 32-bit | ||||
| Microsoft Windows 8 Enterprise x64 | ||||
| Microsoft Windows 8 Enterprise 32-bit | ||||
| Microsoft® Windows® for x64 | ||||
| Microsoft Windows XP 64-bit Edition | ||||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | ||||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | ||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | ||||
| Microsoft Windows 2000 Advanced Server | ||||
| Microsoft Windows 2000 Datacenter Server | ||||
| Microsoft Windows 2000 Server | ||||
| Microsoft Windows 2000 Professional | ||||
| Microsoft Windows NT Workstation | ||||
| Microsoft Windows Server 2003 Datacenter Edition | ||||
| Microsoft Windows Server 2003 Enterprise Edition | ||||
| Microsoft Windows Server 2003 Standard Edition | ||||
| Microsoft Windows Server 2003 for x64 | ||||
| Microsoft Windows Server 2008 | ||||
| Microsoft Windows Server 2008 R2 | ||||
| Microsoft Windows Server 2008 for x64 | ||||
| Microsoft Windows Server 2012 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Std | ||||
| Microsoft Windows Server 2012 Std | ||||
| Microsoft Windows XP Professional | ||||
| Windows 7 Enterprise 32 bit | ||||
| Windows 7 Enterprise x64 | ||||
| Windows 7 Home Premium 32 bit | ||||
| Windows 7 Home Premium x64 | ||||
| Windows 7 Professional 32 bit | ||||
| Windows 7 Professional x64 | ||||
| Windows 7 Ultimate 32 bit | ||||
| Windows 7 Ultimate x64 | ||||
| Windows Millennium Edition (Me) | ||||
| Windows Vista | ||||
| Windows Vista for x64 | ||||
| Type: | Usage Note |
| Priority: |
| Date Modified: | 2015-06-11 08:35:38 |
| Date Created: | 2015-04-28 09:25:02 |