Problem

When you use the SAS^® Deployment Backup and Recovery tool, it might fail to archive the backup to the central vault. The problem occurs when all of the following are true:

• Hot Fix R75002 for middle-tier SAS^® 9.4_M2 is installed.
• You have configured your SAS 9.4 TS1M2 software on one or more tiers for the Windows operating environment.
• A central vault (also known as a shared vault) is configured for the Deployment Backup and Recovery tool.
• The backup is running for the first time after your SAS 9.4 TS1M2 software was deployed.

When the problem described here occurs, the Deployment Backup and Recovery tool reports a message that the archive operation failed because the shared vault is not accessible. Here is an example:

    statusCode:     321
    name:           ARCHIVE_SHARED_VAULT_NOT_ACCESSIBLE
    category:       GENERAL
    classification: ERROR
    message:        The archive operation failed because shared vault is not accessible.

Cause

The problem occurs when the backupserver.host.alias property hostname value is appended with the characters \r, as in this example: backupserver.host.alias=hostname\r

Workaround

To work around the problem, remove the \r characters as outlined in the following steps.

1. Navigate to SAS-configuration-directory\Lev1\Backup.
2. Locate and then open the file BackupServer.ini in a text editor, and remove the \r characters from the end of the hostname value for the property:
backupserver.host.alias
3. Save the file.
4. Repeat steps 1 and 2 on each Windows host machine on which the SAS Deployment Backup and Recovery tool is configured.

Fixes

For SAS 9.4 TS1M2: Click the Hot Fix tab in this note to access the hot fix for this issue.

For SAS 9.4 TS1M3: The problem no longer exists and the hot fix is not needed.

Operating System and Release Information

A fix for this issue for SAS Middle Tier 9.4_M2 is available at: