SAS Digital Marketing Studio might become unresponsive when you enter non-Latin characters (for example, Finnish) into a blank HTML content page or into a Short Message Service (SMS) message text.

When this problem occurs, you might need to restart the SAS Digital Marketing Studio client via the Microsoft Windows Task Manager.

To work around this problem with the HTML content page, use a template HTML page (where HTML tags are present) rather than a blank page.

To work around this problem with SMS text, add a dummy XSL statement in the text before you add the non-Latin characters.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Digital Marketing 6.3 is available at: