After you log on to SAS Social Network Analysis Server, the following error might be displayed. The problem occurs when you use Microsoft Internet Explorer:

Browser not supported: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; 
Trident/5.0; SLCC2; .NET CLR 2.0.50727; InfoPath.3; .NET CLR 3.5.30729; .NET CLR 3.0.30729; 
.NET4.0C; .NET4.0E).

The issue could occur either on a stand-alone SAS Social Network Analysis Server installation, or when integrated with other SAS solutions. Examples: SAS^® Anti-Money Laundering, SAS^® Enterprise Governance Risk Compliance, SAS^® Enterprise Case Management.

To resolve the issue, disable the compatibility-view setting in Microsoft Internet Explorer. From the browser's menu bar select Tools ► Compatibility View settings. Deselect Display intranet sites in Compatibility View and Display all websites in Compatibility View.

Operating System and Release Information