Problem Note 55083: You might not be able to attach a file to a comment in SAS® Enterprise Case Management with Microsoft Internet Explorer 9
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In SAS Enterprise Case Management, you might not be able to attach a file to a comment when you use Microsoft Internet Explorer 9. The problem might occur after you add a comment to an attachment and click Post. When the problem occurs, the system displays a 0% progress indicator and does not attach the file.
To work around the problem, you can use a different browser or a different version of Microsoft Internet Explorer.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Solaris for x64 | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 |
| Linux for x64 | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| HP-UX IPF | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| 64-bit Enabled Solaris | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| 64-bit Enabled AIX | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
A fix for this issue for SAS Enterprise Case Management 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R66.html#55083| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-04-22 08:48:32 |
| Date Created: | 2015-01-27 16:48:26 |