Problem Note 55082: You might not be able to attach a file to a comment after you remove an attached file in SAS® Enterprise Case Management
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When you edit an entity in SAS Enterprise Case Management, you might not be able to attach a file to a comment on the Comments tab. The problem occurs after you attach a file and then click the Remove All link to remove it. After you remove the file, the system might disable the Attach File link and prevent you from attaching another file.
To work around the problem, exit the screen and then re-edit the entity.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | HP-UX IPF | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 |
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Linux for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Solaris for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
A fix for this issue for SAS Enterprise Case Management 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R66.html#55082| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-04-22 08:45:02 |
| Date Created: | 2015-01-27 16:21:45 |