Problem Note 55001: You might not be able to remove an attachment to a comment in SAS® Enterprise Case Management
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In SAS Enterprise Case Management, you should be able to remove an attachment that you add to a comment on the Comments tab. However, the system might not display the Remove link to enable you to remove the attachment.
To work around the problem, click the paper-clip icon to open the Attachments dialog box, from which you can delete the attachment.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Solaris for x64 | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 |
| Linux for x64 | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| HP-UX IPF | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 6.2 | 6.3 | 9.4 TS1M1 | 9.4 TS1M2 | ||
A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/S61.html#55001A fix for this issue for SAS Enterprise Case Management 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U09.html#55001| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-02-06 11:01:21 |
| Date Created: | 2015-01-15 10:39:23 |