Problem Note 54980: The error "ODS Graphics Designer failed to connect to its server" might be issued when you try to invoke the SAS® ODS Graphics Designer
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The SAS ODS Graphics Designer might fail to open in SAS® Enterprise Guide® 7.1. When you try to invoke the SAS ODS Graphics Designer, a Server Configuration window might pop up without a port number specified in the PORT field. If you click OK, the following Server Connection Error is displayed:
Retrying might be successful.
The following error might be issued in the SAS® log if you try to invoke the SAS ODS Graphics Designer by submitting the %SGDESIGN() statement in the Program window within SAS Enterprise Guide 7.1:
This problem is most likely to occur when you attempt to invoke the standalone version of SAS ODS Graphics Designer with SAS Enterprise Guide 7.1 running on a locally assigned server or with no profile selected.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Windows 7 Ultimate x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 |
| Windows 7 Ultimate 32 bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Windows 7 Professional x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Windows 7 Professional 32 bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Windows 7 Home Premium x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Windows 7 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Std | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Std | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Datacenter | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 R2 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Pro x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Pro 32-bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 7.1 | 7.11 | 9.4 TS1M1 | 9.4 TS1M1 | ||