The online Help files in SAS Data Management Studio do not open properly.

Ordinarily, to access the Help information in SAS Data Management Studio 2.6, you would click the ? on the menu bar or from the SAS Data Management Studio online Help link. However, when you do so, a problem occurs. Either a blank web page is presented or there is no action at all.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
Dataflux	DataFlux Data Management Studio	Microsoft Windows Server 2003 for x64	2.6	2.6
		Microsoft Windows Server 2008	2.6	2.6
		Windows 7 Professional x64	2.6	2.6
		Windows 7 Ultimate 32 bit	2.6	2.6
		Windows 7 Ultimate x64	2.6	2.6
		Windows Millennium Edition (Me)	2.6	2.6
		Windows Vista	2.6	2.6
		Windows Vista for x64	2.6	2.6
		Microsoft Windows 2000 Advanced Server	2.6	2.6
		Microsoft Windows 95/98	2.6	2.6
		Microsoft Windows 8 Enterprise 32-bit	2.6	2.6
		Microsoft® Windows® for x64	2.6	2.6
		Microsoft Windows Server 2008 R2	2.6	2.6
		Microsoft Windows Server 2008 for x64	2.6	2.6
		Microsoft Windows Server 2012 R2 Std	2.6	2.6
		Microsoft Windows Server 2012 Std	2.6	2.6
		Microsoft Windows XP Professional	2.6	2.6
		Windows 7 Enterprise 32 bit	2.6	2.6
		Windows 7 Enterprise x64	2.6	2.6
		Windows 7 Home Premium 32 bit	2.6	2.6
		Microsoft Windows 2000 Datacenter Server	2.6	2.6
		Microsoft Windows 2000 Server	2.6	2.6
		Microsoft Windows 2000 Professional	2.6	2.6
		Microsoft Windows NT Workstation	2.6	2.6
		Microsoft Windows Server 2003 Datacenter Edition	2.6	2.6
		Microsoft Windows Server 2003 Enterprise Edition	2.6	2.6
		Microsoft Windows Server 2003 Standard Edition	2.6	2.6
		Microsoft Windows 8.1 Pro	2.6	2.6
		Microsoft Windows 8.1 Enterprise x64	2.6	2.6
		Microsoft Windows 8 Pro x64	2.6	2.6
		Microsoft Windows 8 Pro 32-bit	2.6	2.6
		Microsoft Windows 8 Enterprise x64	2.6	2.6
		Microsoft Windows 8.1 Pro 32-bit	2.6	2.6
		Microsoft Windows Server 2012 R2 Datacenter	2.6	2.6
		Microsoft Windows Server 2012 Datacenter	2.6	2.6
		Microsoft Windows 8.1 Enterprise 32-bit	2.6	2.6
		Windows 7 Home Premium x64	2.6	2.6
		Windows 7 Professional 32 bit	2.6	2.6

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for DataFlux Data Management Studio 2.6 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/T29.html#54941

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When you try to access the Help information from SAS Data Management Studio 2.6 by selecting "?" from the menu bar or "Data Management Studio Online Help," a blank web page opens or no action occurs.

Type:	Problem Note
Priority:	high

Date Modified:	2015-02-11 17:19:36
Date Created:	2015-01-07 09:32:07