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Problem Note 54900: The SAS® Content Viewer Web Part might display ERROR_GET_SESSION when it renders a dashboard

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When you attempt to view a dashboard that is created with SAS® BI Dashboard, the SAS Content Viewer Web Part might display ERROR_GET_SESSION. This error occurs when SAS BI Dashboard runs on a clustered middle-tier server.

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Parts for Microsoft SharePointMicrosoft® Windows® for x646.19.4 TS1M0
Microsoft Windows 8 Enterprise x646.19.4 TS1M0
Microsoft Windows 8 Pro x646.19.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit6.19.4 TS1M0
Microsoft Windows 8.1 Enterprise x646.19.4 TS1M0
Microsoft Windows 8.1 Pro6.19.4 TS1M0
Microsoft Windows 8.1 Pro 32-bit6.19.4 TS1M0
Microsoft Windows Server 2008 R26.19.4 TS1M0
Microsoft Windows Server 2008 for x646.19.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.19.4 TS1M0
Microsoft Windows Server 2012 R2 Datacenter6.19.4 TS1M0
Microsoft Windows Server 2012 R2 Std6.19.4 TS1M0
Microsoft Windows Server 2012 Std6.19.4 TS1M0
Windows 7 Enterprise x646.19.4 TS1M0
Windows 7 Professional x646.19.4 TS1M0
64-bit Enabled AIX6.19.4 TS1M0
64-bit Enabled Solaris6.19.4 TS1M0
HP-UX IPF6.19.4 TS1M0
Linux for x646.19.4 TS1M0
Solaris for x646.19.4 TS1M0
SAS SystemSAS BI DashboardMicrosoft® Windows® for x644.49.4 TS1M0
64-bit Enabled AIX4.49.4 TS1M0
64-bit Enabled Solaris4.49.4 TS1M0
HP-UX IPF4.49.4 TS1M0
Linux for x644.49.4 TS1M0
Solaris for x644.49.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.