Usage Note 54776: Clearing Java cache for SAS® Forecast Studio
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When starting the SAS® Forecast Studio client, if more than one Java version is installed, then you are prompted to select the Java version. If you select the wrong version, then you must clear the Java cache. Follow the steps in this note:
This is the directory that is purged:
C:\Users\user profile name\AppData\LocalLow\Sun\Java\Deployment\cache
To determine the compatibility between SAS Forecast Studio client and Java versions, see SAS Note 57651: "SAS® Forecast Server and Java Runtime Environment compatibility matrix".
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Forecast Server | Microsoft Windows 8.1 Pro | 4.1 | |||
| Microsoft Windows 8.1 Enterprise x64 | 4.1 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 4.1 | |||||
| Microsoft Windows 8 Pro x64 | 4.1 | |||||
| Microsoft Windows 8 Pro 32-bit | 4.1 | |||||
| Microsoft® Windows® for x64 | 4.1 | |||||
| Microsoft Windows 8 Enterprise 32-bit | 4.1 | |||||
| Microsoft Windows 8 Enterprise x64 | 4.1 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 4.1 | |||||
| Microsoft Windows 10 | 4.1 | |||||
| Microsoft Windows 95/98 | 4.1 | |||||
| Microsoft Windows 2000 Advanced Server | 4.1 | |||||
| Microsoft Windows 2000 Datacenter Server | 4.1 | |||||
| Microsoft Windows 2000 Server | 4.1 | |||||
| Microsoft Windows 2000 Professional | 4.1 | |||||
| Microsoft Windows NT Workstation | 4.1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.1 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | |||||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | |||||
| Microsoft Windows Server 2003 for x64 | 4.1 | |||||
| Microsoft Windows Server 2008 | 4.1 | |||||
| Microsoft Windows Server 2008 R2 | 4.1 | |||||
| Microsoft Windows Server 2008 for x64 | 4.1 | |||||
| Microsoft Windows Server 2012 Datacenter | 4.1 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 4.1 | |||||
| Microsoft Windows Server 2012 R2 Std | 4.1 | |||||
| Microsoft Windows Server 2012 Std | 4.1 | |||||
| Microsoft Windows XP Professional | 4.1 | |||||
| Windows 7 Enterprise 32 bit | 4.1 | |||||
| Windows 7 Enterprise x64 | 4.1 | |||||
| Windows 7 Home Premium 32 bit | 4.1 | |||||
| Windows 7 Home Premium x64 | 4.1 | |||||
| Windows 7 Professional 32 bit | 4.1 | |||||
| Windows 7 Professional x64 | 4.1 | |||||
| Windows 7 Ultimate 32 bit | 4.1 | |||||
| Windows 7 Ultimate x64 | 4.1 | |||||
| Windows Millennium Edition (Me) | 4.1 | |||||
| Windows Vista | 4.1 | |||||
| Windows Vista for x64 | 4.1 | |||||
| 64-bit Enabled AIX | 4.1 | |||||
| 64-bit Enabled HP-UX | 4.1 | |||||
| 64-bit Enabled Solaris | 4.1 | |||||
| HP-UX IPF | 4.1 | |||||
| Linux | 4.1 | |||||
| Linux for x64 | 4.1 | |||||
| Solaris for x64 | 4.1 | |||||
| Type: | Usage Note |
| Priority: |
| Date Modified: | 2016-03-14 14:49:59 |
| Date Created: | 2014-12-04 14:37:09 |