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Problem Note 54753: Expanding all levels in modeling view might cause the SAS® Cost and Profitability client to stop responding

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When you expand all levels in the modeling view, as shown below, the SAS Cost and Profitability client might stop responding.

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This problem can happen when your model contains more than 500 accounts and your machine has a limited amount of random-access memory (RAM).

To avoid this problem, expand only the levels on which you are currently working.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Cost and Profitability Management ClientMicrosoft Windows 8 Enterprise 32-bit8.18.1_M29.4 TS1M1
Microsoft Windows 8 Enterprise x648.18.1_M29.4 TS1M1
Microsoft Windows 8 Pro 32-bit8.18.1_M29.4 TS1M1
Microsoft Windows 8 Pro x648.18.1_M29.4 TS1M1
Windows 7 Enterprise 32 bit8.18.1_M29.4 TS1M1
Windows 7 Enterprise x648.18.1_M29.4 TS1M1
Windows 7 Home Premium 32 bit8.18.1_M29.4 TS1M1
Windows 7 Home Premium x648.18.1_M29.4 TS1M1
Windows 7 Professional 32 bit8.18.1_M29.4 TS1M1
Windows 7 Professional x648.18.1_M29.4 TS1M1
Windows 7 Ultimate 32 bit8.18.1_M29.4 TS1M1
Windows 7 Ultimate x648.18.1_M29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.