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Problem Note 54690: A recipient of a SAS® Digital Marketing email is presented with an incorrect web page

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When a recipient of a SAS Digital Marketing email clicks a tracked link, he or she might be presented with an incorrect web page.

This problem occurs when SAS Digital Marketing is configured to use more than one business context. The system might cache the link-table reference from a different business context. As a result, the email recipient is presented with the incorrect web page.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft® Windows® for x646.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Enterprise x646.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Pro 32-bit6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Pro x646.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Enterprise x646.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Pro6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2003 Datacenter Edition6.1_M19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition6.1_M19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition6.1_M19.3 TS1M2
Microsoft Windows Server 2003 for x646.1_M19.3 TS1M2
Microsoft Windows Server 20086.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2008 R26.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2008 for x646.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 Datacenter6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 R2 Std6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 Std6.1_M16.49.3 TS1M29.4 TS1M2
Microsoft Windows XP Professional6.1_M19.3 TS1M2
Windows 7 Enterprise 32 bit6.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Enterprise x646.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Home Premium 32 bit6.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Home Premium x646.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Professional 32 bit6.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Professional x646.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Ultimate 32 bit6.1_M16.49.3 TS1M29.4 TS1M2
Windows 7 Ultimate x646.1_M16.49.3 TS1M29.4 TS1M2
Windows Vista6.1_M19.3 TS1M2
Windows Vista for x646.1_M19.3 TS1M2
64-bit Enabled AIX6.1_M16.49.3 TS1M29.4 TS1M2
64-bit Enabled HP-UX6.1_M16.49.3 TS1M29.4 TS1M2
64-bit Enabled Solaris6.1_M16.49.3 TS1M29.4 TS1M2
HP-UX IPF6.1_M16.49.3 TS1M29.4 TS1M2
Linux for x646.1_M16.49.3 TS1M29.4 TS1M2
Solaris for x646.1_M16.49.3 TS1M29.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.