Problem Note 54510: The config.xml file in SAS® Digital Marketing is corrupted
In SAS Digital Marketing, the config.xml file might become corrupted. The file might be updated incorrectly with duplicate entries, or it might lose some or all of the entries.
This problem might occur when you apply a SAS Digital Marketing hot fix to your system or at other times.
If duplicate entries of the execution contexts are generated in the config.xml file, SAS Digital Marketing might fail to execute some broadcasts. Calls to multiple, erroneous execution contexts might appear in the sdm_server log file, as shown below:
2014-04-25 11:07:25,495 [DEBUG] m.sas.email.server.DynamicControllerImpl - Available execution contexts : [localhost, localhost].
2014-04-25 11:07:25,495 [DEBUG] m.sas.email.server.DynamicControllerImpl -Acquiring execution context on grid node [localhost].
2014-04-25 11:07:25,495 [DEBUG] m.sas.email.server.DynamicControllerImpl -Acquiring execution context on grid node [localhost].
If the config.xml file loses some or all of its entries, the SAS Digital Marketing server might fail to start.
If you discover erroneous duplicate entries of objects in the config.xml file, stop the SAS Digital Marketing server and remove these entries. Then restart the server.
If the config.xml file loses some or all of its entries, replace the file from a recent backup and restart the SAS Digital Marketing server.
Click the Hot Fix tab in this note to access the hot fix for this issue.
The hot fix aims to protect the config.xml file from corruption, when possible.
Operating System and Release Information
SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 for x64 | 6.1_M1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2008 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows XP Professional | 6.1_M1 | | 9.3 TS1M2 | |
Windows 7 Enterprise 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Home Premium 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Home Premium x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Professional 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Professional x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Ultimate 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Ultimate x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows Vista | 6.1_M1 | | 9.3 TS1M2 | |
Windows Vista for x64 | 6.1_M1 | | 9.3 TS1M2 | |
64-bit Enabled AIX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
64-bit Enabled HP-UX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
64-bit Enabled Solaris | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
HP-UX IPF | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Linux for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
Solaris for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2014-11-13 11:27:25 |
Date Created: | 2014-10-31 13:01:27 |