Problem Note 54427: Broadcast resources that are published to the web might fail to be resolved by email recipients in SAS® Digital Marketing
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In SAS Digital Marketing, broadcast resources that are published to the web might fail to be resolved by email recipients.
This problem occurs when the broadcast has already been executed and additional or updated resources are then published or re-pubished. The newly published material might not be displayed for email recipients. This issue occurs because the BESS cache is not updated with the new web resources.
To work around this issue, ensure that web resources are published before the broadcast execution.Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 |
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| HP-UX IPF | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Linux for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Solaris for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
A fix for this issue for SAS Digital Marketing 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K90.html#54427| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-10-27 15:12:25 |
| Date Created: | 2014-10-23 09:52:22 |