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Problem Note 54405: Extracting campaigns using the SAS® Marketing Automation Integration Utilities might fail with an error message

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When using SAS Marketing Automation Integration Utilities to extract campaigns, you might encounter the following error message in the maextract log:

Extracting: [sasdemo] CI Business Context\Campaigns\Outbound\Test (BBEFI52AEVE3QXIS) ERROR: A problem has occurred extracting - [sasdemo] CI Business Context\Campaigns\Outbound\Test (BBEFI52AEVE3QXIS) MADOInfo: getFieldValue - Need to handle fieldType of >>class com.sas.analytics.crm.error.client.ApplicationException<< for name = EnclosedException Extract completed. 0 object(s) were extracted. 1 error(s) were reported.

The error occurs when a campaign message contains an application exception.

To work around the issue, delete this message from the Campaign message log before extracting the campaign, as shown in the example below:

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Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing Automation Integration UtilitiesMicrosoft Windows 8 Pro 32-bit6.1_M16.49.4 TS1M2
Microsoft® Windows® for x646.1_M16.49.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.1_M16.49.4 TS1M2
Microsoft Windows 8 Enterprise x646.1_M16.49.4 TS1M2
Microsoft Windows 8 Pro x646.1_M16.49.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.1_M16.49.4 TS1M2
Microsoft Windows 8.1 Enterprise x646.1_M16.49.4 TS1M2
Microsoft Windows 8.1 Pro6.1_M16.49.4 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.1_M16.49.4 TS1M2
Microsoft Windows Server 20086.1_M16.49.4 TS1M2
Microsoft Windows Server 2008 R26.1_M16.49.4 TS1M2
Microsoft Windows Server 2008 for x646.1_M16.49.4 TS1M2
Microsoft Windows Server 2012 Datacenter6.1_M16.49.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.1_M16.49.4 TS1M2
Microsoft Windows Server 2012 R2 Std6.1_M16.49.4 TS1M2
Microsoft Windows Server 2012 Std6.1_M16.49.4 TS1M2
Windows 7 Enterprise 32 bit6.1_M16.49.4 TS1M2
Windows 7 Enterprise x646.1_M16.49.4 TS1M2
Windows 7 Home Premium 32 bit6.1_M16.49.4 TS1M2
Windows 7 Home Premium x646.1_M16.49.4 TS1M2
Windows 7 Professional 32 bit6.1_M16.49.4 TS1M2
Windows 7 Professional x646.1_M16.49.4 TS1M2
Windows 7 Ultimate 32 bit6.1_M16.49.4 TS1M2
Windows 7 Ultimate x646.1_M16.49.4 TS1M2
64-bit Enabled AIX6.1_M16.49.4 TS1M2
64-bit Enabled Solaris6.1_M16.49.4 TS1M2
HP-UX IPF6.1_M16.49.4 TS1M2
Linux for x646.1_M16.49.4 TS1M2
Solaris for x646.1_M16.49.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.