Problem Note 54339: A StaleSave execption occurs when multiple users edit the same Questionnaire-based Assessment
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In SAS® Enterprise GRC, a StaleSave exception similar to the following occurs when multiple users work with a Questionnaire-based Assessment at the same time:
2013-12-17 02:50:36,934 [http-0.0.0.0-8180-3] ERROR [] com.sas.oprisk.monitor.web.ErrorServlet-
javax.servlet.ServletException: com.sas.oprisk.framework.server.persistence.
StaleSaveException: The prior AssessmentAnswerSheet is no longer available to replace.
at com.sas.oprisk.monitor.web.csa.actions.QuestionnaireAction.validate
(QuestionnaireAction.java:447)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:269)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:170)
at org.apache.struts.action.RequestProcessor.processActionPerform
(RequestProcessor.java:425)
at com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.processActionPerform
(MonitorStrutsRequestProcessor.java:90)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter
(ApplicationFilterChain.java:206)
at com.sas.fsd.shared.web.filters.FilterGroup.doFinalFilter(FilterGroup.java:85)
at com.sas.oprisk.monitor.web.AppFilter.doFinalFilter(AppFilter.java:74)
at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter
(FilterGroup.java:134)
at com.sas.svcs.webapp.servlet.filters.ThemeSupportFilter.onDoFilter
(ThemeSupportFilter.java:177)
at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter
(OncePerRequestFilter.java:66)
at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter
(FilterGroup.java:130)
at com.sas.svcs.webapp.servlet.filters.LocaleFilter.onDoFilter(LocaleFilter.java:72)
at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter
(OncePerRequestFilter.java:66)
at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter
(FilterGroup.java:130)
at com.sas.svcs.webapp.servlet.filters.LocalPlatformServicesFilter.onDoFilter
(LocalPlatformServicesFilter.java:109)
at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter
(OncePerRequestFilter.java:66)
at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter
(FilterGroup.java:130)
at com.sas.svcs.webapp.servlet.filters.PlatformServicesFilter.onDoFilter
(PlatformServicesFilter.java:148)
at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter
(OncePerRequestFilter.java:66)
at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter
(FilterGroup.java:130)
at com.sas.oprisk.monitor.web.filters.PostSecurityFilter.doFilter
(PostSecurityFilter.java:39)
at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter
(FilterGroup.java:130)
at com.sas.svcs.webapp.servlet.filters.SecurityFilter.onDoFilter(SecurityFilter.java:212)
at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter
(OncePerRequestFilter.java:66)
. . .more message lines. . .
Caused by: com.sas.oprisk.framework.server.persistence.StaleSaveException: The prior
AssessmentAnswerSheet is no longer available to replace.
at com.sas.oprisk.server.base.BaseAssessmentAnswerSheetImpl.save
(BaseAssessmentAnswerSheetImpl.java:4884)
at com.sas.oprisk.server.base.BaseAssessmentAnswerSheetImpl.doSave
(BaseAssessmentAnswerSheetImpl.java:4746)
at com.sas.oprisk.server.behavior.ValidatableBusinessObjectImpl.validate
(ValidatableBusinessObjectImpl.java:1040)
at com.sas.oprisk.server.behavior.ValidatableBusinessObjectImpl.validate
(ValidatableBusinessObjectImpl.java:1033)
at com.sas.oprisk.monitor.web.csa.actions.QuestionnaireAction.validate
(QuestionnaireAction.java:436)
This problem occurs in scenarios similar to the following:
- User A creates the Questionnaire-based Assessment and sends it to assessors.
- User B opens the assessment enters the scores.
- User B submits the assessment for validation.
- User A opens the assessment for validation.
- At the same time, user B opens the assessment again, updates it, and saves it.
- User A rejects the assessment and receives the http 500 ValidationState exception on her display, along with the error above that appears in the log.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 5.1_M5 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 5.1_M5 | 9.3 TS1M2 | ||||
| Microsoft Windows XP Professional | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows Vista | 5.1_M5 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 5.1_M5 | 9.3 TS1M2 | ||||
| 64-bit Enabled Solaris | 5.1_M5 | 9.3 TS1M2 | ||||
| HP-UX IPF | 5.1_M5 | 9.3 TS1M2 | ||||
| Linux for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
| Solaris for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
A fix for this issue for SAS Enterprise GRC 5.1_M5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P04.html#54339| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-10-15 14:20:54 |
| Date Created: | 2014-10-14 15:55:21 |