SUPPORT / SAMPLES & SAS NOTES
Problem Note 54276: New lines of text are missing from text-only broadcasts in SAS® Digital Marketing after you add text-line tracking
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When you add text-line tracking to a text only broadcast in SAS Digital Marketing, the new-lines after the tracked links are removed from the broadcast content. All of the e-mail content is rendered on one line.
This problem occurs with UTF-8 encoded text-only e-mails. Setting the server property EscapeNewLines to true should resolve this issue but does not.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | 64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M2 | |
| HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Linux for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft® Windows® for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||