Problem Note 54061: You cannot use migrated channels in a Communication node in SAS® Customer Intelligence 6.3
When you use migrated channels in SAS Customer Intelligence 6.3, the following warnings and errors might occur in the SASCustIntelCore6.3.log file:
2014-07-16 09:52:42,874 WARN [CIAsyncExec-9]
[764242e3a707e07d:-4d9bebbf:1473a8b830c:-943] [I003253]
sas.analytics.crm.flow.ejb.FlowProxyImpl - Encountered client exception:null,problemReport
2014-07-16 09:52:52,551 WARN [CIAsyncExec-9] [] []s.analytics.crm.flow.MACommunicationNode - Null subjectDO trying to retrieve
subject code for node communication
2014-07-16 09:53:05,292 ERROR [CIAsyncExec-9][764242e3a707e07d:-4d9bebbf:1473a8b830c:-943] [I003253]
s.analytics.crm.flow.MACommunicationNode - Unable to load channel definition for comm definition Test E-Mail, Channel Definition is Email
2014-07-16 09:53:05,315 ERROR [CIAsyncExec-9] [764242e3a707e07d:-4d9bebbf:1473a8b830c:-943] [I003253]
com.sas.analytics.crm.util.SystemCheck - Error setting communication definition.
This problem occurs with new and migrated campaigns that use the migrated channels in the Communication node.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8 Enterprise x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8 Pro x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Enterprise x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Pro | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Pro 32-bit | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2008 R2 | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2008 for x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 Datacenter | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 R2 Datacenter | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 R2 Std | 6.3 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 Std | 6.3 | 6.4 | | 9.4 TS1M0 |
Windows 7 Enterprise x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Windows 7 Professional x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
64-bit Enabled AIX | 6.3 | 6.4 | | 9.4 TS1M0 |
64-bit Enabled Solaris | 6.3 | 6.4 | | 9.4 TS1M0 |
HP-UX IPF | 6.3 | 6.4 | | 9.4 TS1M0 |
Linux for x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
Solaris for x64 | 6.3 | 6.4 | | 9.4 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2014-11-07 16:06:14 |
Date Created: | 2014-09-08 10:52:40 |