In SAS Customer Intelligence Studio, you can control the logging level of SAS Customer Intelligence solutions by selecting Setup ► Environment Variables ► Logging ► Tracking level. However, this setting does not control the logging level for the SAS Marketing Optimization middle-tier log.

To work around this issue, perform the following steps:

1. Open the SASMarketingOptimization-log4j.xml file that resides in the SAS-configuration-directory\Lev1\Web\Common\LogConfig directory.
2. In the file, search for the string "com.sas.analytics.mo".
3. Change the tracking level to the level that you want. For example, the following setting enables debugging:

   <logger name="com.sas.analytics.mo" additivity="false">
      <level value="DEBUG"/>
      <appender-ref ref="SAS_FILE"/>
   </logger>
   

4. Save the file.
5. Restart the SAS^® middle tier.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Optimization 6.3 is available at: