Problem Note 54521: Performance is slow when you are editing a complex diagram in SAS® Customer Intelligence Studio
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When you use SAS Customer Intelligence Studio to edit a complex diagram, the program might seem to hang. The problem occurs when a node upstream of a branch node is changed. It might take an hour or more for any update to complete. Every change made to the diagram results in the same apparent delay.
The problem occurs because checks for state for nodes are called recursively. This can lead to a very large number of checks for each node in the diagram. The more nodes and states there are, the more checks there are, exponentially.
Small diagrams are less affected than large diagrams.
There is no workaround for the problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Windows Vista for x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 |
| Windows Vista | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 5.41 | 5.41 | 9.3 TS1M2 | 9.3 TS1M2 | ||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#54521A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#54521| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-12-23 11:15:20 |
| Date Created: | 2014-11-03 11:11:38 |