Problem Note 54509: The error "no contact history input table after execution of campaign" occurs when you execute a campaign in SAS® Customer Intelligence Studio
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Upon execution, a campaign might fail with the following error:
This error can occur when a campaign diagram flow has a Link node that feeds a cell that is upstream from a Communication or Export node.
When this error happens, the SAS® Customer Intelligence core log also contains an exception similar to the following:
2014-10-24 14:08:11,333 ERROR [CIAsyncExec-10] [f83ec9b4d3e1166b:-3b7cf8f8:149429b20d8:-418d] [User Name] com.sas.analytics.crm.util.SystemCheck - Error executing campaign. com.sas.analytics.crm.error.client.ApplicationException: no contact history input table after execution of campaign at com.sas.analytics.crm.flow.MACommunicationNode.updateContactHistory(MACommunicationNode.java:1667) at com.sas.analytics.crm.flow.MACommunicationNode.updateContactHistory(MACommunicationNode.java:1557) at com.sas.analytics.crm.flow.MACommunicationNode.run(MACommunicationNode.java:872) at com.sas.analytics.crm.flow.MACommunicationNode.run(MACommunicationNode.java:353) at com.sas.analytics.crm.flow.MAFlow.executeNode(MAFlow.java:1342) at com.sas.analytics.crm.flow.MAFlow.createTaskSequence(MAFlow.java:2273) at com.sas.analytics.crm.flow.MAFlow.createListofTaskSequences(MAFlow.java:2314) at com.sas.analytics.crm.flow.MAFlow.orderExecutableList(MAFlow.java:2597) at com.sas.analytics.crm.flow.MAFlow.executeTerminalNodeList(MAFlow.java:3376) at com.sas.analytics.crm.flow.MAFlow.flowExecuteCampaign(MAFlow.java:3582) at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3418) at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3389) at com.sas.analytics.crm.flow.ForkCampCommExecution.run(ForkCampCommExecution.java:86) at com.sas.analytics.crm.security.SecurityExecutorServiceImpl$WrappedRunnable.run(SecurityExecutorServiceImpl.java:61) at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:744)
There is no solution or workaround for this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1 | 6.4 | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 95/98 | 6.1 | |||||
| Microsoft Windows 2000 Advanced Server | 6.1 | |||||
| Microsoft Windows 2000 Datacenter Server | 6.1 | |||||
| Microsoft Windows 2000 Server | 6.1 | |||||
| Microsoft Windows 2000 Professional | 6.1 | |||||
| Microsoft Windows NT Workstation | 6.1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | |||||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | |||||
| Microsoft Windows Server 2003 for x64 | 6.1 | |||||
| Microsoft Windows Server 2008 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows XP Professional | 6.1 | |||||
| Windows 7 Enterprise 32 bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Enterprise x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Home Premium x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Professional 32 bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Professional x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Ultimate x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Windows Millennium Edition (Me) | 6.1 | |||||
| Windows Vista | 6.1 | |||||
| Windows Vista for x64 | 6.1 | |||||
| 64-bit Enabled AIX | 6.1 | 6.4 | 9.4 TS1M2 | |||
| 64-bit Enabled Solaris | 6.1 | 6.4 | 9.4 TS1M2 | |||
| HP-UX IPF | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Linux for x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
| Solaris for x64 | 6.1 | 6.4 | 9.4 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#54509| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-11-07 17:32:55 |
| Date Created: | 2014-10-31 12:22:55 |