Problem Note 54405: Extracting campaigns using the SAS® Marketing Automation Integration Utilities might fail with an error message
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When using SAS Marketing Automation Integration Utilities to extract campaigns, you might encounter the following error message in the maextract log:
Extracting: [sasdemo] CI Business Context\Campaigns\Outbound\Test (BBEFI52AEVE3QXIS)
ERROR: A problem has occurred extracting - [sasdemo] CI Business Context\Campaigns\Outbound\Test (BBEFI52AEVE3QXIS)
MADOInfo: getFieldValue - Need to handle fieldType of >>class com.sas.analytics.crm.error.client.ApplicationException<< for name = EnclosedException
Extract completed. 0 object(s) were extracted. 1 error(s) were reported.
The error occurs when a campaign message contains an application exception.
To work around the issue, delete this message from the Campaign message log before extracting the campaign, as shown in the example below:
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation Integration Utilities | Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |
| Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Professional x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| 64-bit Enabled AIX | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| 64-bit Enabled Solaris | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| HP-UX IPF | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Linux for x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
| Solaris for x64 | 6.1_M1 | 6.4 | 9.4 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#54405| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-10-23 16:29:02 |
| Date Created: | 2014-10-22 05:24:36 |