In SAS® Enterprise GRC, a StaleSave exception similar to the following occurs when multiple users work with a Questionnaire-based Assessment at the same time:
2013-12-17 02:50:36,934 [http-0.0.0.0-8180-3] ERROR [] com.sas.oprisk.monitor.web.ErrorServlet- javax.servlet.ServletException: com.sas.oprisk.framework.server.persistence. StaleSaveException: The prior AssessmentAnswerSheet is no longer available to replace. at com.sas.oprisk.monitor.web.csa.actions.QuestionnaireAction.validate (QuestionnaireAction.java:447) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:269) at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:170) at org.apache.struts.action.RequestProcessor.processActionPerform (RequestProcessor.java:425) at com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.processActionPerform (MonitorStrutsRequestProcessor.java:90) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:206) at com.sas.fsd.shared.web.filters.FilterGroup.doFinalFilter(FilterGroup.java:85) at com.sas.oprisk.monitor.web.AppFilter.doFinalFilter(AppFilter.java:74) at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter (FilterGroup.java:134) at com.sas.svcs.webapp.servlet.filters.ThemeSupportFilter.onDoFilter (ThemeSupportFilter.java:177) at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:66) at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter (FilterGroup.java:130) at com.sas.svcs.webapp.servlet.filters.LocaleFilter.onDoFilter(LocaleFilter.java:72) at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:66) at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter (FilterGroup.java:130) at com.sas.svcs.webapp.servlet.filters.LocalPlatformServicesFilter.onDoFilter (LocalPlatformServicesFilter.java:109) at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:66) at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter (FilterGroup.java:130) at com.sas.svcs.webapp.servlet.filters.PlatformServicesFilter.onDoFilter (PlatformServicesFilter.java:148) at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:66) at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter (FilterGroup.java:130) at com.sas.oprisk.monitor.web.filters.PostSecurityFilter.doFilter (PostSecurityFilter.java:39) at com.sas.fsd.shared.web.filters.FilterGroup$FilterGroupChain.doFilter (FilterGroup.java:130) at com.sas.svcs.webapp.servlet.filters.SecurityFilter.onDoFilter(SecurityFilter.java:212) at com.sas.framework.webapp.servlet.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:66) . . .more message lines. . . Caused by: com.sas.oprisk.framework.server.persistence.StaleSaveException: The prior AssessmentAnswerSheet is no longer available to replace. at com.sas.oprisk.server.base.BaseAssessmentAnswerSheetImpl.save (BaseAssessmentAnswerSheetImpl.java:4884) at com.sas.oprisk.server.base.BaseAssessmentAnswerSheetImpl.doSave (BaseAssessmentAnswerSheetImpl.java:4746) at com.sas.oprisk.server.behavior.ValidatableBusinessObjectImpl.validate (ValidatableBusinessObjectImpl.java:1040) at com.sas.oprisk.server.behavior.ValidatableBusinessObjectImpl.validate (ValidatableBusinessObjectImpl.java:1033) at com.sas.oprisk.monitor.web.csa.actions.QuestionnaireAction.validate (QuestionnaireAction.java:436)
This problem occurs in scenarios similar to the following:
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 5.1_M5 | 9.3 TS1M2 | ||
Microsoft Windows 8 Enterprise 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8 Enterprise x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8 Pro 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8 Pro x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8.1 Enterprise 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8.1 Enterprise x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8.1 Pro | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows 8.1 Pro 32-bit | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2003 Datacenter Edition | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2003 Enterprise Edition | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2003 Standard Edition | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2003 for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2008 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2008 R2 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2008 for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2012 Datacenter | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2012 R2 Datacenter | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2012 R2 Std | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows Server 2012 Std | 5.1_M5 | 9.3 TS1M2 | ||||
Microsoft Windows XP Professional | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Enterprise 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Enterprise x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Home Premium 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Home Premium x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Professional 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Professional x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Ultimate 32 bit | 5.1_M5 | 9.3 TS1M2 | ||||
Windows 7 Ultimate x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Windows Vista | 5.1_M5 | 9.3 TS1M2 | ||||
Windows Vista for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
64-bit Enabled AIX | 5.1_M5 | 9.3 TS1M2 | ||||
64-bit Enabled Solaris | 5.1_M5 | 9.3 TS1M2 | ||||
HP-UX IPF | 5.1_M5 | 9.3 TS1M2 | ||||
Linux for x64 | 5.1_M5 | 9.3 TS1M2 | ||||
Solaris for x64 | 5.1_M5 | 9.3 TS1M2 |
A fix for this issue for SAS Enterprise GRC 5.1_M5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P04.html#54339Type: | Problem Note |
Priority: | high |
Date Modified: | 2014-10-15 14:20:54 |
Date Created: | 2014-10-14 15:55:21 |