Installation Note 54181: How to correct SSL/TLS errors when working with SAS® Web Parts for Microsoft SharePoint
After you install SAS Web Parts for Microsoft SharePoint, the following error might occur. The error occurs when you edit a web part and attempt to connect to the SAS® Metadata Server or when you review the SAS Server Health section of the Health and Diagnostics page described in Usage Note 36326: Troubleshooting installation and configuration for SAS® Web Parts for Microsoft SharePoint.
Could not establish trust relationship for the SSL/TLS secure channel with authority 'server name'.
Details: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
To correct this issue, follow the steps below after you have followed the steps to 'Configure HTTPS Connections for SAS Web Parts for Microsoft SharePoint'.
- Export the certificate you just created to a .cer file.
- Open an Internet Explorer window.
- Select Tools ► Internet options.
- In the Internet Options dialog box, click the Content tab and then click the Certificates button.
- Click the Trusted Root Certification Authorities tab, locate your certificate, and click View.
- Click the Details tab and then click Copy to File.
- Start the Certificate Export Wizard and select Base-64 encoded x.509 (.CER) and click Next.
- Add a filename path and click Next and Finish.
- Import certificate to sharepoint trust center.
- Run SharePoint 2010 Central Administration.
- Select the Security link.
- Under General Security, select Manage Trust.
- From Trust Relationships, select New from the ribbon.
- Give it a name and browse for Root Authority Certificate and select the one you just exported.
- Click OK.
Operating System and Release Information
| SAS System | SAS Web Parts for Microsoft SharePoint | Microsoft Windows 95/98 | | |
| Microsoft® Windows® for x64 | | |
| Microsoft Windows Server 2003 Datacenter Edition | | |
| Microsoft Windows Server 2003 Enterprise Edition | | |
| Microsoft Windows Server 2003 Standard Edition | | |
| Microsoft Windows Server 2003 for x64 | | |
| Microsoft Windows Server 2008 | | |
| Microsoft Windows Server 2008 R2 | | |
| Microsoft Windows Server 2008 for x64 | | |
| Microsoft Windows Server 2012 Datacenter | | |
| Microsoft Windows Server 2012 R2 Datacenter | | |
| Microsoft Windows Server 2012 R2 Std | | |
| Microsoft Windows Server 2012 Std | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2015-01-09 14:22:40 |
| Date Created: | 2014-09-23 11:53:55 |