Problem Note 54137: On a very high resolution monitor, the VIEWTABLE window might stop responding or the SAS® session might end abruptly
 |  |  |  |  |
When you are running SAS on a system with a large monitor that is set to a high display resolution, you might have issues with the VIEWTABLE window. For example, monitors that are 27-inches or larger typically have a display resolution of 2560 x 1440 or higher. Even small monitors can have higher than HD resolution. On these monitors, the VIEWTABLE might stop responding. In some cases, the SAS session ends abruptly, and you must restart the session.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | Base SAS | Microsoft® Windows® for x64 | 9.3_M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows XP Professional | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows Vista | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.4 | 9.4 TS1M0 | ||||
A fix for this issue for Base SAS 9.4_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R19.html#54137A fix for this issue for Base SAS 9.3_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I22.html#54137A fix for this issue for Base SAS 9.4_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M88.html#54137| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-09-18 09:27:29 |
| Date Created: | 2014-09-16 14:35:59 |