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Problem Note 53944: A SAS® Workspace Server connection failure can occur in SAS® Studio when you use SAS® token authentication

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In SAS Studio, a SAS Workspace Server connection failure can occur when you switch to a different workspace server using the Change SAS Workspace Server menu action. Along with the failure, the following error is generated in a pop-up window:

SAS Studio
The user "user_name" could not log on to the server
"host-name:8591".

This problem occurs when the workspace servers are configured to use SAS token authentication.

The problem does not occur when you use host authentication. Therefore, as a workaround, configure the workspace servers to use host authentication rather than SAS token authentication.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS StudioLinux for x649.4 TS1M1
Windows 7 Ultimate x649.4 TS1M1
Windows 7 Ultimate 32 bit9.4 TS1M1
Windows 7 Professional x649.4 TS1M1
Windows 7 Professional 32 bit9.4 TS1M1
Windows 7 Home Premium x649.4 TS1M1
Windows 7 Home Premium 32 bit9.4 TS1M1
Windows 7 Enterprise x649.4 TS1M1
Windows 7 Enterprise 32 bit9.4 TS1M1
Microsoft Windows Server 2012 Std9.4 TS1M1
Microsoft Windows Server 2012 R2 Std9.4 TS1M1
Microsoft Windows Server 2012 R2 Datacenter9.4 TS1M1
Microsoft Windows Server 2012 Datacenter9.4 TS1M1
Microsoft Windows Server 2008 for x649.4 TS1M1
Microsoft Windows Server 2008 R29.4 TS1M1
Microsoft Windows Server 20089.4 TS1M1
Microsoft Windows 8.1 Pro 32-bit9.4 TS1M1
Microsoft Windows 8.1 Pro9.4 TS1M1
Microsoft Windows 8.1 Enterprise x649.4 TS1M1
Microsoft Windows 8.1 Enterprise 32-bit9.4 TS1M1
Microsoft Windows 8 Pro x649.4 TS1M1
Microsoft Windows 8 Pro 32-bit9.4 TS1M1
Microsoft Windows 8 Enterprise x649.4 TS1M1
Microsoft Windows 8 Enterprise 32-bit9.4 TS1M1
Microsoft® Windows® for x649.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.