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Problem Note 53760: An error occurs when you update the count on a Communication node that has multiple input cells with a common immediate ancestor

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The following error might occur when you are updating counts in a SAS® Customer Intelligence campaign:

An error has occurred. See the log files on node SASServer6_1_trcv105.sas.com for details,

This error occurs if a Communication node is fed by multiple Cell nodes, which, in turn, are fed by a single Select node.

To work around this issue, use a separate Select node with the same selection criteria as input for each cell.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.36.49.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.36.49.4 TS1M2
Microsoft Windows 8 Enterprise x646.36.49.4 TS1M2
Microsoft Windows 8 Pro 32-bit6.36.49.4 TS1M2
Microsoft Windows 8 Pro x646.36.49.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.36.49.4 TS1M2
Microsoft Windows 8.1 Enterprise x646.36.49.4 TS1M2
Microsoft Windows 8.1 Pro6.36.49.4 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.36.49.4 TS1M2
Microsoft Windows 95/986.3
Microsoft Windows 2000 Advanced Server6.3
Microsoft Windows 2000 Datacenter Server6.3
Microsoft Windows 2000 Server6.3
Microsoft Windows 2000 Professional6.3
Microsoft Windows NT Workstation6.3
Microsoft Windows Server 2003 Datacenter Edition6.3
Microsoft Windows Server 2003 Enterprise Edition6.3
Microsoft Windows Server 2003 Standard Edition6.3
Microsoft Windows Server 2003 for x646.3
Microsoft Windows Server 20086.36.49.4 TS1M2
Microsoft Windows Server 2008 R26.36.49.4 TS1M2
Microsoft Windows Server 2008 for x646.36.49.4 TS1M2
Microsoft Windows Server 2012 Datacenter6.36.49.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.36.49.4 TS1M2
Microsoft Windows Server 2012 R2 Std6.36.49.4 TS1M2
Microsoft Windows Server 2012 Std6.36.49.4 TS1M2
Microsoft Windows XP Professional6.3
Windows 7 Enterprise 32 bit6.36.49.4 TS1M2
Windows 7 Enterprise x646.36.49.4 TS1M2
Windows 7 Home Premium 32 bit6.36.49.4 TS1M2
Windows 7 Home Premium x646.36.49.4 TS1M2
Windows 7 Professional 32 bit6.36.49.4 TS1M2
Windows 7 Professional x646.36.49.4 TS1M2
Windows 7 Ultimate 32 bit6.36.49.4 TS1M2
Windows 7 Ultimate x646.36.49.4 TS1M2
Windows Millennium Edition (Me)6.3
Windows Vista6.3
Windows Vista for x646.3
64-bit Enabled AIX6.36.49.4 TS1M2
64-bit Enabled Solaris6.36.49.4 TS1M2
HP-UX IPF6.36.49.4 TS1M2
Linux for x646.36.49.4 TS1M2
Solaris for x646.36.49.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.