Problem Note 53760: An error occurs when you update the count on a Communication node that has multiple input cells with a common immediate ancestor
 |  |  |  |  |
The following error might occur when you are updating counts in a SAS® Customer Intelligence campaign:
This error occurs if a Communication node is fed by multiple Cell nodes, which, in turn, are fed by a single Select node.
To work around this issue, use a separate Select node with the same selection criteria as input for each cell.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise 32-bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows 95/98 | 6.3 | |||||
| Microsoft Windows 2000 Advanced Server | 6.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 6.3 | |||||
| Microsoft Windows 2000 Server | 6.3 | |||||
| Microsoft Windows 2000 Professional | 6.3 | |||||
| Microsoft Windows NT Workstation | 6.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.3 | |||||
| Microsoft Windows Server 2003 Standard Edition | 6.3 | |||||
| Microsoft Windows Server 2003 for x64 | 6.3 | |||||
| Microsoft Windows Server 2008 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Microsoft Windows XP Professional | 6.3 | |||||
| Windows 7 Enterprise 32 bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Enterprise x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Home Premium x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Professional 32 bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Professional x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows 7 Ultimate x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Windows Millennium Edition (Me) | 6.3 | |||||
| Windows Vista | 6.3 | |||||
| Windows Vista for x64 | 6.3 | |||||
| 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M2 | |||
| 64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M2 | |||
| HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Linux for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
| Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#53760| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-11-07 17:30:45 |
| Date Created: | 2014-07-25 14:40:32 |