SUPPORT / SAMPLES & SAS NOTES
Problem Note 53580: SAS® Digital Marketing ASP broadcasts fail to execute when scheduled or from an integrated SAS® Marketing Automation campaign
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SAS Digital Marketing ASP broadcasts fail to execute from an integrated SAS Marketing Automation campaign. The campaign completes, but the broadcast remains unexecuted.
The following error is displayed when you execute the campaign from SAS® Customer Intelligence Studio:
The SAS Digital Marketing configuration is either not available or not valid.
The follow error occurs in the SASCustinIntelCore.log file:
... com.sas.analytics.crm.error.client.UserException: The element type "error" must be terminated by the matching end-tag "</error>". ...
SAS Digital Marketing ASP broadcasts that are not integrated with a SAS Marketing Automation campaign might also fail to execute when they are scheduled to run in the future. Executing these broadcasts immediately is successful.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows XP Professional | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| 64-bit Enabled HP-UX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows Vista for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1_M1 | 9.3 TS1M2 | ||||
| Solaris for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Linux for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| HP-UX IPF | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||