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Problem Note 53365: A StaleSaveException is displayed when you edit a Questionnaire Based Assessment

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When you edit a Questionnaire Based Assessment in SAS® Enterprise GRC, a StaleSaveException like the following might be displayed:

[http-0.0.0.0-8180-3] ERROR [] com.sas.oprisk.monitor.web.ErrorServlet -
   javax.servlet.ServletException:
   com.sas.oprisk.framework.server.persistence.StaleSaveException: The prior
   AssessmentAnswerSheet is no longer available to replace.
     at
   com.sas.oprisk.monitor.web.csa.actions.QuestionnaireAction.
   validate(QuestionnaireAction.java:447)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at
   sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at
   sun.reflect.DelegatingMethodAccessorImpl.
   invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at
   org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:269)
     at
   org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:170)
     at
   org.apache.struts.action.RequestProcessor.
   processActionPerform(RequestProcessor.java:425)
     at
   com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.
   processActionPerform(MonitorStrutsRequestProcessor.java:90)

The StaleSaveException occurs when another user is already editing the assessment.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, the following message is displayed if you try to perform an edit while someone else is already editing:

This item is already being edited by another user.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GRCMicrosoft® Windows® for x645.1_M4
Microsoft Windows 8 Enterprise 32-bit5.1_M4
Microsoft Windows 8 Enterprise x645.1_M4
Microsoft Windows 8 Pro 32-bit5.1_M4
Microsoft Windows 8 Pro x645.1_M4
Microsoft Windows 8.1 Enterprise 32-bit5.1_M4
Microsoft Windows 8.1 Enterprise x645.1_M4
Microsoft Windows 8.1 Pro5.1_M4
Microsoft Windows 8.1 Pro 32-bit5.1_M4
Microsoft Windows 95/985.1_M4
Microsoft Windows 2000 Advanced Server5.1_M4
Microsoft Windows 2000 Datacenter Server5.1_M4
Microsoft Windows 2000 Server5.1_M4
Microsoft Windows 2000 Professional5.1_M4
Microsoft Windows NT Workstation5.1_M4
Microsoft Windows Server 2003 Datacenter Edition5.1_M4
Microsoft Windows Server 2003 Enterprise Edition5.1_M4
Microsoft Windows Server 2003 Standard Edition5.1_M4
Microsoft Windows Server 2003 for x645.1_M4
Microsoft Windows Server 20085.1_M4
Microsoft Windows Server 2008 R25.1_M4
Microsoft Windows Server 2008 for x645.1_M4
Microsoft Windows Server 2012 Datacenter5.1_M4
Microsoft Windows Server 2012 R2 Datacenter5.1_M4
Microsoft Windows Server 2012 R2 Std5.1_M4
Microsoft Windows Server 2012 Std5.1_M4
Microsoft Windows XP Professional5.1_M4
Windows 7 Enterprise 32 bit5.1_M4
Windows 7 Enterprise x645.1_M4
Windows 7 Home Premium 32 bit5.1_M4
Windows 7 Home Premium x645.1_M4
Windows 7 Professional 32 bit5.1_M4
Windows 7 Professional x645.1_M4
Windows 7 Ultimate 32 bit5.1_M4
Windows 7 Ultimate x645.1_M4
Windows Millennium Edition (Me)5.1_M4
Windows Vista5.1_M4
Windows Vista for x645.1_M4
64-bit Enabled AIX5.1_M4
64-bit Enabled Solaris5.1_M4
HP-UX IPF5.1_M4
Linux for x645.1_M4
Solaris for x645.1_M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.