Problem Note 53315: The error "File MATABLES.xxx file does not exist" occurs when you use the Refine functionality in a SAS® Customer Intelligence export definition
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When you use the Refine functionality in a SAS Customer Intelligence export definition, an error similar to the following might occur:
ERROR: File MATABLES.TKFOQ2CCEM2RJIABOSASUSER.DATA does not exist.
This issue occurs when the Refine node references Map or Limit nodes that are not directly upstream from the Export node in the campaign diagram flow.
To work around this issue, ensure that the Map and Limit nodes that are referenced by the Refine node are directly upstream from the Export node.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 8 Enterprise 32-bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft® Windows® for x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows XP Professional | 5.41 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.41 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows Vista | 5.41 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 5.41 | 9.3 TS1M2 | ||||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#53315
This issue occurs when the Refine node references Map or Limit nodes that are not directly upstream from the Export node.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-06-27 09:30:18 |
| Date Created: | 2014-06-25 16:43:26 |