Installation Note 53261: The sasciutils script might become unresponsive when you are migrating from SAS® Customer Intelligence 6.1_M1 to 6.3
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When you are migrating SAS Customer Intelligence 6.1M1 to 6.3, the sasciutils script might become unresponsive when you use the option -threads 4, as shown in the following example:
./sasciutils -migration -userid ciadmin@saspw -password ****** –campaigns –bclist XXXX -metaserver -metaport 8561
-threads 4 -debug -timing -logfile /install/temp/bclistlog_01.txt
The script seems to be unresponsive for more than 30 minutes. Nothing is reported in the SASCustIntellCore6.1.log or in the SASServer6.log file.
If you encounter this problem, stop the sasciutils script and run the script again without the -threads option, which defaults the run to 1.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft Windows Server 2008 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Professional x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| HP-UX IPF | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Linux for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Solaris for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Type: | Installation Note |
| Priority: | high |
| Date Modified: | 2014-06-20 08:52:25 |
| Date Created: | 2014-06-20 06:58:01 |