53222 - The error "A lock is not available for MATABLES" might occur when you execute a campaign

Problem Note 53222: The error "A lock is not available for MATABLES" might occur when you execute a campaign

A SAS^® Customer Intelligence campaign might fail with an error similar to the following:

ERROR: A lock is not available for MATABLES.TQFMECWMGOTCOMAAFC4MAP.DATA.

This error occurs because two processes are attempting to write to the MATABLES table concurrently.

To work around this issue, set the Maximum number of concurrent threads per diagram environment setting to 1.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Customer Intelligence Core Mid-Tier	Microsoft® Windows® for x64	5.41	6.3	9.3 TS1M2	9.4 TS1M1
		64-bit Enabled AIX	5.41	6.3	9.3 TS1M2	9.4 TS1M1
		64-bit Enabled Solaris	5.41	6.3	9.3 TS1M2	9.4 TS1M1
		HP-UX IPF	5.41	6.3	9.3 TS1M2	9.4 TS1M1
		Linux for x64	5.41	6.3	9.3 TS1M2	9.4 TS1M1
		Solaris for x64	5.41	6.3	9.3 TS1M2	9.4 TS1M1

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:

A fix for this issue for SAS Marketing Automation 5.41 is available at:

Type:	Problem Note
Priority:	high

Date Modified:	2014-06-18 14:38:13
Date Created:	2014-06-16 12:03:37