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Problem Note 53222: The error "A lock is not available for MATABLES" might occur when you execute a campaign

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A SAS® Customer Intelligence campaign might fail with an error similar to the following:

ERROR: A lock is not available for MATABLES.TQFMECWMGOTCOMAAFC4MAP.DATA.

This error occurs because two processes are attempting to write to the MATABLES table concurrently.

To work around this issue, set the Maximum number of concurrent threads per diagram environment setting to 1.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence Core Mid-TierMicrosoft® Windows® for x645.416.39.3 TS1M29.4 TS1M1
64-bit Enabled AIX5.416.39.3 TS1M29.4 TS1M1
64-bit Enabled Solaris5.416.39.3 TS1M29.4 TS1M1
HP-UX IPF5.416.39.3 TS1M29.4 TS1M1
Linux for x645.416.39.3 TS1M29.4 TS1M1
Solaris for x645.416.39.3 TS1M29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.