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Problem Note 53113: Extended Customer View runs that require a restore operation might fail in SAS® Customer Experience Targeting

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In SAS Customer Experience Targeting, Extended Customer View (ECV) runs that require a restore operation might fail. This includes any type of deliberate reload and after most SAS Customer Experience Targeting time shifts. The restore job fails with the following error:

ERROR: The file ECVDATA.ECVDATA (memtype=ALL) was not found, but appears on a CHANGE statement.

If you receive this error, contact SAS Technical Support for more information.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Experience Targeting ServerLinux for x646.36.49.4 TS1M3
64-bit Enabled AIX6.36.49.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.