SAS Digital Marketing ASP broadcasts fail to execute from an integrated SAS Marketing Automation campaign. The campaign completes, but the broadcast remains unexecuted.

The following error is displayed when you execute the campaign from SAS^® Customer Intelligence Studio:

The follow error occurs in the SASCustinIntelCore.log file:

...
com.sas.analytics.crm.error.client.UserException: The element type "error" 
must be terminated by the matching end-tag "</error>".
...

SAS Digital Marketing ASP broadcasts that are not integrated with a SAS Marketing Automation campaign might also fail to execute when they are scheduled to run in the future. Executing these broadcasts immediately is successful.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Digital Marketing 6.3 is available at:

A fix for this issue for SAS Digital Marketing 6.1_M1 is available at: