Problem Note 53301: An APPCRASH event or "Unknown Hard Error" might occur when you are using the SAS® Add-In for Microsoft Office and exiting Excel
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An APPCRASH might occur when you are using the SAS Add-In 6.1 for Microsoft Office. The problem occurs when you are exiting Excel, if Microsoft .NET Framework 4.5 or 4.5.1 is present.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft® Windows® for x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 |
| Microsoft Windows 8 Enterprise x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 6.1 | 7.1 | 9.4 TS1M0 | 9.4 TS1M2 | ||
A fix for this issue for SAS Enterprise Guide 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M54.html#53301A fix for this issue for SAS Add-in for Microsoft Office 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M55.html#53301| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-06-30 09:17:03 |
| Date Created: | 2014-06-25 12:14:44 |