Problem Note 52784: SAS® Information Delivery Portal might display "Object not found" when you attempt to open a package from a channel
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If the protocol that you use to access your proxy server is not the same protocol that you use to access the back-end server, then SAS Information Delivery Portal might not work as expected. Specifically, you might see the following error when you try to open a package from a channel.
In addition, the WebDAV navigator portlet might not display any folders.
For example, this problem would occur if your environment used HTTPS to access the reverse proxy, but it used HTTP from the reverse proxy to the web application server where the Portal is deployed.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | z/OS | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 |
| Microsoft® Windows® for x64 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.31 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.31 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.31 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2003 for x64 | 4.31 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2008 | 4.31 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2008 R2 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 4.31 | 9.3 TS1M0 | ||||
| Windows 7 Enterprise 32 bit | 4.31 | 9.3 TS1M0 | ||||
| Windows 7 Enterprise x64 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 4.31 | 9.3 TS1M0 | ||||
| Windows 7 Home Premium x64 | 4.31 | 9.3 TS1M0 | ||||
| Windows 7 Professional 32 bit | 4.31 | 9.3 TS1M0 | ||||
| Windows 7 Professional x64 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 4.31 | 9.3 TS1M0 | ||||
| Windows 7 Ultimate x64 | 4.31 | 9.3 TS1M0 | ||||
| Windows Vista | 4.31 | 9.3 TS1M0 | ||||
| Windows Vista for x64 | 4.31 | 9.3 TS1M0 | ||||
| 64-bit Enabled AIX | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| 64-bit Enabled HP-UX | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| HP-UX IPF | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Linux | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Linux for x64 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
| Solaris for x64 | 4.31 | 4.4 | 9.3 TS1M0 | 9.4 TS1M0 | ||
A fix for this issue for SAS Model Manager 12.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/L02.html#52784A fix for this issue for SAS Portal and Portlets 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/L11.html#52784A fix for this issue for SAS Model Manager 12.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J29.html#52784A fix for this issue for SAS Middle Tier 9.3_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I14.html#52784A fix for this issue for SAS Management Console 9.3_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I15.html#52784A fix for this issue for SAS Middle Tier 9.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G38.html#52784| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-04-30 11:43:09 |
| Date Created: | 2014-04-18 10:47:17 |