Submitting multiple, large jobs to the middle tier in SAS Warranty Analysis can cause some of these jobs to have time-out errors. This problem occurs because the queue.connectionRetry.maxAttempts configuration option is set to a default of 5 milliseconds. You should use the queue.connectionRetry.waitMilliseconds configuration option. However, this configuration option is ignored, and the queue.connectionRetry.maxAttempts configuration is used to determine the wait time.

To work around this issue, on the Advanced tab of the SAS^® Management Console, select Configuration Manager ► Applications ► Warranty and change the value of the queue.connectionRetry.maxAttempts option to 200. Then restart the Remote Services and the web application server.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Warranty Analysis	Microsoft® Windows® for x64	4.31		9.3 TS1M2
		64-bit Enabled AIX	4.31		9.3 TS1M2
		64-bit Enabled Solaris	4.31		9.3 TS1M2
		HP-UX IPF	4.31		9.3 TS1M2
		Linux for x64	4.31		9.3 TS1M2

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Warranty Analysis 4.31 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/G77.html#52318

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Running multiple, large jobs simultaneously can cause some of the jobs to fail. Running the jobs independently works without any issues.

Type:	Problem Note
Priority:	high

Date Modified:	2014-03-10 13:24:24
Date Created:	2014-02-12 14:55:41