Problem Note 52176: When you are scrolling in the SAS® output window, the window becomes unresponsive and must be closed
When you are scrolling in the SAS output window, your system might become unresponsive. Then, scrolling is no longer available in the log and output windows. The Enhanced Editor windows might be accessible, and you might be able to copy and paste from the Enhanced Editor to another application, but the SAS session cannot recover from this state and must be closed. You might need to shut down SAS from the Task Manager. Closing SAS in this manner can trigger an Enhanced Editor error in the Windows Event viewer.
The following SAS Enhanced Editor errors might occur in the Windows Event Viewer:
Application Error
Faulting application name: SAS.EXE,
version: 9300.0.19933.37210,
time stamp: 0x4ddd9165
Faulting module name:EDITOR~1.OCX,
version: 9.300.0.11158,
time stamp:0x4dee828e
Exception code: 0xc0000005
Fault offset: 0x00000000000c3f09
Faulting process id:0x5e68
Faulting application start time:0x01ce613d436145d4
Faulting application path: C:\SAS\SASFOU~1\9.3\SAS.EXE
Faulting module path: C:\SAS\ENHANC~1\EDITOR~1.OCX
Report Id:c9edffc0-cd47-11e2-8e58-bc305befa0db
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | Base SAS | Microsoft Windows XP Professional | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2012 Std | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2012 R2 Std | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft® Windows® for x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8 Enterprise 32-bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8 Enterprise x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8 Pro 32-bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8 Pro x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8.1 Enterprise 32-bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8.1 Enterprise x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8.1 Pro | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 8.1 Pro 32-bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows 2000 Advanced Server | 9.3 | | | |
| Microsoft Windows 2000 Datacenter Server | 9.3 | | | |
| Microsoft Windows 2000 Server | 9.3 | | | |
| Microsoft Windows 2000 Professional | 9.3 | | | |
| Microsoft Windows Server 2003 Datacenter Edition | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Standard Edition | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2003 for x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2008 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2008 R2 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2008 for x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2012 R2 Datacenter | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Microsoft Windows Server 2012 Datacenter | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Enterprise 32 bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Enterprise x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Home Premium 32 bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Home Premium x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Professional 32 bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Professional x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Ultimate 32 bit | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows 7 Ultimate x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows Vista | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
| Windows Vista for x64 | 9.3 | 9.3_M2 | | 9.3 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
SAS® 9.3 or SAS® 9.4 might become unresponsive when you are scrolling in the output window.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-02-28 15:34:31 |
| Date Created: | 2014-01-24 12:09:53 |
