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Problem Note 52150: A campaign takes a long time to open in SAS® Customer Intelligence Studio when it includes numerous Cell nodes and Treatments

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When a campaign contains a large number of Cell nodes and Treatments and the Treatments include a lot of custom details, the campaign might take a long time to open.

For example, a campaign has 210 Cell nodes with an average of 4-6 Treatments. Each Treatment includes an average of 5-6 custom details. This campaign might take approximately 3 minutes to open.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft® Windows® for x645.416.1_M19.3 TS1M2
Microsoft Windows 8 Enterprise 32-bit5.416.1_M19.3 TS1M2
Microsoft Windows 8 Enterprise x645.416.1_M19.3 TS1M2
Microsoft Windows 8 Pro 32-bit5.416.1_M19.3 TS1M2
Microsoft Windows 8 Pro x645.416.1_M19.3 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit5.416.1_M19.3 TS1M2
Microsoft Windows 8.1 Enterprise x645.416.1_M19.3 TS1M2
Microsoft Windows 8.1 Pro5.416.1_M19.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 for x645.416.1_M19.3 TS1M2
Microsoft Windows Server 20085.416.1_M19.3 TS1M2
Microsoft Windows Server 2008 R25.416.1_M19.3 TS1M2
Microsoft Windows Server 2008 for x645.416.1_M19.3 TS1M2
Microsoft Windows Server 2012 Datacenter5.416.1_M19.3 TS1M2
Microsoft Windows Server 2012 R2 Datacenter5.416.1_M19.3 TS1M2
Microsoft Windows Server 2012 R2 Std5.416.1_M19.3 TS1M2
Microsoft Windows Server 2012 Std5.416.1_M19.3 TS1M2
Microsoft Windows XP Professional5.416.1_M19.3 TS1M2
Windows 7 Enterprise 32 bit5.416.1_M19.3 TS1M2
Windows 7 Enterprise x645.416.1_M19.3 TS1M2
Windows 7 Home Premium 32 bit5.416.1_M19.3 TS1M2
Windows 7 Home Premium x645.416.1_M19.3 TS1M2
Windows 7 Professional 32 bit5.416.1_M19.3 TS1M2
Windows 7 Professional x645.416.1_M19.3 TS1M2
Windows 7 Ultimate 32 bit5.416.1_M19.3 TS1M2
Windows 7 Ultimate x645.416.1_M19.3 TS1M2
Windows Vista5.416.1_M19.3 TS1M2
Windows Vista for x645.416.1_M19.3 TS1M2
64-bit Enabled AIX5.416.1_M19.3 TS1M2
64-bit Enabled HP-UX5.416.1_M19.3 TS1M2
64-bit Enabled Solaris5.416.1_M19.3 TS1M2
HP-UX IPF5.416.1_M19.3 TS1M2
Linux for x645.416.1_M19.3 TS1M2
Solaris for x645.416.1_M19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.