52838 - An error occurs when you open a scenario in SAS® Marketing Optimization

Problem Note 52838: An error occurs when you open a scenario in SAS® Marketing Optimization

The following error might occur when you open a scenario in SAS Marketing Optimization:

Error: The application has encountered a problem. Save your work if possible and restart.

This problem occurs when the language browser is set to a non-English locale.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Marketing Optimization	Microsoft® Windows® for x64	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows 8 Enterprise x64	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows 8 Pro x64	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows 8.1 Enterprise 32-bit	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows 8.1 Enterprise x64	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows 8.1 Pro	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows 8.1 Pro 32-bit	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows Server 2008 R2	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows Server 2008 for x64	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows Server 2012 Datacenter	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows Server 2012 R2 Datacenter	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows Server 2012 R2 Std	6.1_M1	6.3		9.4 TS1M0
		Microsoft Windows Server 2012 Std	6.1_M1	6.3		9.4 TS1M0
		Windows 7 Enterprise x64	6.1_M1	6.3		9.4 TS1M0
		Windows 7 Professional x64	6.1_M1	6.3		9.4 TS1M0
		64-bit Enabled AIX	6.1_M1	6.3		9.4 TS1M0
		64-bit Enabled HP-UX	6.1_M1	6.3		9.4 TS1M0
		64-bit Enabled Solaris	6.1_M1	6.3		9.4 TS1M0
		HP-UX IPF	6.1_M1	6.3		9.4 TS1M0
		Linux for x64	6.1_M1	6.3		9.4 TS1M0
		Solaris for x64	6.1_M1	6.3		9.4 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Marketing Optimization 6.1_M1 is available at:

The following error is displayed: "The application has encountered a problem. Save your work if possible and restart."

Type:	Problem Note
Priority:	high

Date Modified:	2014-05-02 13:44:36
Date Created:	2014-04-29 06:47:26